FAQ

Upon placing your order, please allow 24-72 hours to have your order processed. Our fulfillment warehouses pack your ordered item(s) and ship the package(s) out as soon as possible. Once you order has been shipped, you will receive a notification through email. Then you can then track your order by going to this page - TRACK MY ORDER <- Order Lookup Page 

Please allow up to 24-72 hours for your order to process. Our fulfillment centers are located around the world. For domestic orders in Canada and the United States, it will normally take about 7-16 days. For International orders, please allow up to 7-20 days.

Our products are one of a kind and are ​significantly lower priced​ than other competitors in the baby carrier industry. The downside to this is slightly longer shipping times, though we work our hardest to get your order shipped as fast as possible.

Yes! We ship worldwide to ensure that every customer will enjoy his or her shopping experience with us.

 

Absolutely! We use SSL security to ensure all your personal information is encrypted. We do not store your credit card information and it will be usedone-time only upon purchasing your product. We never store any informationabout our customers private details!

Simply find the product you'd want and click the 'Add To Cart' button or use the "Add to cart" button, fill in your shipping and billing information and we'll have your order shipped to you as soon as possible!

Yes, we guarantee the quality of our products. If you receive an incorrect or damaged item, please contact us immediately with image proof. We’ll make it right and provide a solution. Please note that returns are only accepted in these cases.